What are your regular business hours? What if I need service after hours or on the weekend?
Our regular business office hours are Monday through Friday, 8 a.m. to 4:30 p.m. The office is closed weekends and most holidays. In the event of an emergency including after hours and weekends, please call (909) 866-5050. There is always staff on call and our answering service will contact on-call staff when the office is closed. Please note that if an account is turned off for non-payment, the after-hours fee for unlocking a service is $105 rather than the $65 fee charged during regular business hours.

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1. What are your regular business hours? What if I need service after hours or on the weekend?
2. How do I update my billing information, mailing address, or cancel my water service?
3. Are there any water use or irrigation restrictions?
4. What is a stop and drain valve? Do I really need one?
5. How do I turn off my water? Where do I find my home's master water valve?
6. What does winterizing mean?
7. How do I get water to my new property?
8. Am I allowed to use water for construction purposes?